Incidents | Normain Incidents reported on status page for Normain https://status.normain.com/ en app.normain.com recovered https://status.normain.com/ Thu, 09 Jul 2026 08:58:55 +0000 https://status.normain.com/#78804cc17fcb75833f9da29441db98df12fd53feab5d8747dd91d0a60237ab7e app.normain.com recovered app.normain.com went down https://status.normain.com/ Thu, 09 Jul 2026 08:54:09 +0000 https://status.normain.com/#78804cc17fcb75833f9da29441db98df12fd53feab5d8747dd91d0a60237ab7e app.normain.com went down app.normain.com recovered https://status.normain.com/ Fri, 26 Jun 2026 14:57:08 +0000 https://status.normain.com/#b64e6032c50a25685f6b2cd8d25fa541dfaf5dfc77f7bb84cce03c735e53a5b6 app.normain.com recovered app.normain.com went down https://status.normain.com/ Fri, 26 Jun 2026 14:42:13 +0000 https://status.normain.com/#b64e6032c50a25685f6b2cd8d25fa541dfaf5dfc77f7bb84cce03c735e53a5b6 app.normain.com went down Slow or intermittently failing extractions https://status.normain.com/incident/908063 Fri, 29 May 2026 12:27:00 -0000 https://status.normain.com/incident/908063#c28ed997af7c9e15a6e8f64a2c3fc24265f48c6a41ed0e6067a8109f8428c1fd We're currently seeing slower-than-usual processing times and intermittent failures for some extractions. Our current hypothesis is that this is caused by Microsoft-hosted subprocesses that Normain relies on for AI processing. This is not an issue with Normain itself. We're actively investigating and working to confirm the root cause. In the meantime, extractions may take longer than usual to complete. Affected extractions should still finish, they may just be delayed. We'll update this status as we learn more All systems are now operational. app.normain.com recovered https://status.normain.com/ Fri, 29 May 2026 01:42:11 +0000 https://status.normain.com/#49b838238753caa6d90e9248855fd1619173b2f983a192fc47aa05a785631ca2 app.normain.com recovered app.normain.com went down https://status.normain.com/ Fri, 29 May 2026 01:39:19 +0000 https://status.normain.com/#49b838238753caa6d90e9248855fd1619173b2f983a192fc47aa05a785631ca2 app.normain.com went down app.normain.com recovered https://status.normain.com/ Wed, 13 May 2026 11:33:13 +0000 https://status.normain.com/#f3aa8a1e5548b5848a2c06381657b98496f44a829b27db97b092dcadf7fb4b72 app.normain.com recovered app.normain.com went down https://status.normain.com/ Wed, 13 May 2026 11:30:18 +0000 https://status.normain.com/#f3aa8a1e5548b5848a2c06381657b98496f44a829b27db97b092dcadf7fb4b72 app.normain.com went down